| Web-based Solution |
Deltaflow is a zero installation solution. No special software is required - the product will work in any browser and becomes an Internet/Intranet application which can provide workflow management for as few or as many users as an organization may require. |
| Real-Time Status |
Customers or employees can submit forms online and review their status at any time. |
| Work Assignment |
Work may be assigned to an individual or a usergroup containing many users. |
| Automatic Routing |
Upon completion of each step, the workflow form is automatically routed to the next user or group for processing. |
| File Attachements |
Supporting files may be attached to forms. |
| Email Notification |
Each task assignee is immediately notified via email when an assigned workflow step becomes active. Subsequent task assignees are notified upon each step completion, until the task is closed. |
| Task Delegation |
Should an employee be absent or does not have time to complete a task, a supervisor can manually redistribute the task. |
| Task Escalation |
A task may automatically escalate to another user if it does not get completed by a certain timeframe. This process can help maintain Service Level Agreements (SLA). |
| Task Prioritization |
Deltaflow sorts and prioritizes tasks for each user. Users will know which tasks need urgent attention. You will no longer have to worry about important tasks being buried beneath a pile of papers. |
| Auto-Flow |
Some forms will not require user processing, such as Customer Surveys. This will allow forms to be completed automatically without user intervention. |
| Form Search |
Deltaflow offers powerful ad-hoc search capabilities by Initiator, Assignee, Title, Reference #, Date Received, Date Completed. |
| Audit Trail |
The audit trail provides you with the capability to keep track of your work after it leaves your desk. This information can be viewed in a report. |
| Web-based Reporting |
Web-based reporting is available to help administrators track processes. |
| Export |
Export any report or form into XML, MS Excel or MS Word format. |
| Form/Report Security |
Control and manage access to each form and report according to the pre-assigned security access level. |
| SSL Encryption |
Deltaflow uses 128-bit encryption, public/private key technology to provide you the highest level of security when routing information. |
